Basics of Human Resource Management Development

Basics of Human Resource Management Development

OBJECTIVES

• Describe the work and structure of a modern personnel (HR) department
• State why accurate and accessible HR records are essential
• Determine when personnel interventions are necessary
• Describe the steps involved in a recruitment campaign
• State the HR requirements for the induction of a new employee
• Describe the uses of different selection and recruitment tools
• Help to plan and conduct an employee grievance investigation
• The use of HR administrative and support systems
• Explain the benefits of having an HR Strategy and long term HR Plan

WHO SHOULD ATTEND?

• Anyone who works in Personnel (HR) or wishes to start a new career in Personnel and wants a complete overview of the department’s role and activities
• Those who manage, supervise or have an organizational interest in Personnel and want to examine modern practices.
• HR and training staff who need to be up to date and wish to attend a valuable seminar.

COURSE OUTLINE

An overview of the Personnel (HR) Department

• Responsibilities and tasks
• Typical department structure
• Centralized versus distributed HR
• The HR service centre concept
• Where the department fits in the organization
• Personnel jobs and systems
• Qualifications and professional study
• External agencies and consultants

Administration

• Administration and business support
• Monitoring and reporting, for example Sickness and Absence
• Databases and computer systems
• Manual systems and employee files
• Security and confidentiality
• Manager and employee access to information
• Performance management and appraisal systems

Working with employees

• Health and safety
• Complying with employment law
• Equality of opportunity
• Grievance and discipline
• Conducting investigations
• Termination and resignation
• Exit procedures and interviews
• Supporting line management
• Outsourcing and contract staff

Recruiting and retaining employees

• Pay and reward, compensation and benefits
• Recruitment and selection
• Assessment and development centers
• Aptitude tests
• Psychometric profiling
• Relocation
• References
• Contracts and offers
• Induction for new employees
• Training and development

Planning

• Integrated HR strategies
• Organizational design
• Human resource planning
• Personal action planning