Business Writing Skills
Business Writing Skills
OBJECTIVES
- Improve their basic English language skills
- Be able to plan and prepare their documents quickly and efficiently
- Show they can produce effective minutes and reports
- Know how to avoid the pitfalls of written communications
- Be able to produce persuasive communications to get better results in the workplace
WHO SHOULD ATTEND?
All personnel who want to be able to create professional and effective written work.
COURSE OUTLINE:
DAY 1 – Back to basics
- The importance of written communications
- Barriers to good communication
- English grammar
- Proofreading skills
- Common mistakes
DAY 2 – Professional written communications
- Planning and preparation
- Structuring your work
- Guidelines for composing written communications
- Avoiding clichés
- Tone and style
- Layout and presentation
DAY 3 – Writing minutes
- Improve your note taking system
- Preparation
- Summarizing
- What to record
- Improving your relationship with the chair to enable effective minute writing
DAY 4 – Reporting writing
- Setting objectives
- Sorting information
- Writing the report
- Style and presentation
DAY 5 – Persuasive communications
- Consider your audience
- Choosing the best words
- Phrases that work
- Avoiding biased, sexist and damaging language
- Delivering bad news