Certificate in Training Administration: Training Co-ordinators Workshop

OBJECTIVES

Specify how Training & Development can contribute to the business
Recommend improvements to the way Training & Development is positioned in their organizations
Be able to use latest administrative and systems techniques
Describe how best practice of a Training Coordinator should apply to them in their situation
Apply the new 4 quadrant analysis model to their work
Demonstrate in-depth personal learning and new skills and methods for identifying training needs and understand the evaluation model and how it works
Take away for implementation in their organization an action plan for implementation which should significantly improve efficiency

WHO SHOULD ATTEND?

Those who work as Training Co-ordinators – liaising with line managers about training needs, organizing training events and selecting courses and trainers
Those working in Training & Development – including full-time trainers and also those in a line role with responsibilities for training people – who wish to enhance their knowledge and understanding of what is involved in the role of a Training Co-ordinator. Anyone involved in an administrative role
Managers in Personnel/HR and Training & Development functions who wish to assess new approaches to the role of a Training Co-ordinator – perhaps with a view to improving how their Training Co-ordinators are managed and their effectiveness

COURSE OUTLINE

DAY 1 – The Contribution of Training & Development to the Business

Understanding the change in organizations – video and exercise

The purpose of jobs in relation to organizational aims and objectives – the nature of administrative work, the impact of technology
Designing Jobs – motivating employees, creating satisfying jobs
The role of the supervisor – allocating tasks, monitoring performance, providing feedback

Managing Information Resources – the impact on the Training Co-ordinator

Information in the organization – the nature of information, its users and uses, issues of quantity and quality
Organizing data and information – filing systems, databases, data security and protection – course reports security
Retrieving online information – information searching, evaluating information

Technology in Administration for the Training Co-ordinator

Objectives and benefits
Information technologies – intranets, document management systems
Communication technologies – email, teleconferencing, computer-mediated communication
- Aligning Training & Development, HR with business needs
- Positioning Training & Development strategically
- Examining the relationship between Training & Development activities and organizational success
- Case studies – training in action

DAY 2 – The Role of the Training Co-ordinator – New Approaches

Moving from tactical administrator to an agent of change
Maintaining professional standards
Understanding the business
Taking account of individuals’ preferred learning styles – questionnaire and exercise
Marketing, consultancy and networking

DAY 3 – The new approach to training needs analysis

Appreciating the relationship between training and results
Identifying what’s needed at level one – Corporate needs
Identifying what’s needed at level two – departmental needs, case study and video
Identifying what’s needed at level three – teams
Identifying what’s needed for level four – for individuals

DAY 4 – Using the new evaluation and Quality control model

Application of the 10 step model – case study
Seeking improvement through – trainer style, delivery methods and 45 alternative delivery methods – Robert Pike video
Getting the best from others
How to produce results – evaluation in action – case studies and worked examples

DAY 5 – Developing the Role of the Training Co-ordinator – Practical Actions

Register for the Course