Communication,Coordination and Leadership Enhancing Leadership & Supervisory Skills

Communication, Coordination and Leadership Enhancing Leadership & Supervisory Skills

OBJECTIVES

• Have raised their self-awareness to understand their strengths and skills gaps as leaders and coordinators
• Have learnt practical ways of addressing their skills gaps
• Understand the subjective experience of others and how to respond to it
• Be able to demonstrate advanced communication skills, both verbally and non-verbally
• Be able to coordinate people, events and projects with confidence
• Be able to manage time and teams effectively
• Understand what motivates people at work and how to increase their motivation
• Be aware of the latest leadership theories and their practical application in the workplace

WHO SHOULD ATTEND?

This program is intended to take those who supervise other people and processes and give them pure communication and leadership skills to enable them to have the capacity to both lead and manage people. “Good Communication and Leadership skills is always been the best and essential tool in driving a bigger workforce”.

COURSE OUTLINE

Day One

Who do you think you are?

• Self-awareness
• Personal profiling
• Assessing your current leadership style
• Assessing your abilities as a coordinator
• Your preferred team role
• Your own communication style

Day Two

Enriching your communication skills

• Subjective experience and communication
• Advanced language patterns for influence
• Questioning and listening skillfully
• Motivation and behavioral drivers
  • Hygiene factors and motivators
  • Glasser’s innate drivers
  • Filters of experience
• The emotional loop

Day Three

The skills of the coordinator

• Time management
• Prioritization
• Team working skills
• Essentials of project management
• Meeting management
• Effective use of IT to support coordination activities

Day Four

The modern leader

• The 10 intelligences
• Exploring emotional intelligence
• Emotional intelligence and leadership
• Theory X and Theory Y – push and pull leadership
• Values and leadership
• The culture of your organization

Day Five

Communicating, Coordinating and Leading

• What do people say about your team – and what do you want them to say?
• Key challenges for your team and how to meet them
• Case study – communicating, coordinating and leading in practice
• Personal action planning