Eurotech Training Consultancy Recruitment Fadi Jawad

Creative Problem Solving & Decision Making

Creative Problem Solving & Decision Making

Creative Problem Solving & Decision Making

 

OBJECTIVES

  • Apply logical and creative approaches to solving problems and making decisions.
  • Use traditional and creative tools for identifying causes and generating solutions.
  • Utilize creativity and lateral thinking as a business tool.
  • Analyze and solve actual problems facing them at work.

 WHO SHOULD ATTEND?

Managers, team leaders and supervisors whose jobs involve solving problems, as well as making and implementing decisions.

COURSE OUTLINE

Problem-Solving and Decision  Making

  • Definitions and Tools: An Overview
  • The Link between Problem-Solving and Decision-Making
  • The Principle of Organizing Our Thinking about Problems

The Rational Approach to Problem-Solving

  • Techniques of Recognizing Problems
  • Difference between Causes and Symptoms
  • The Helicopter Approach
  • Problem Analysis
  • Decision Analysis
  • Potential Problem Analysis

Problem Analysis Supplementary Tools

  • Root Cause Analysis
  • The Importance of the Why Question
  • Ishikawa Fishbone Concept

Decision-Making Supplementary Tools

  • Being Decisive and Principles of Decision- Making
  • The How-How Method
  • Decision Analysis Weighted Worksheet
  • Consensus Decision-Making

Creativity and Problem-Solving

  • Lateral Thinking
  • Creativity and Its Use as a Business Tool
  • Barriers to Creativity and Ways to Overcome Them
  • The Hemispheres of the Brain
  • Brainstorming
  • Six Thinking Hats

Applications of Techniques

Analysis and Solution of Real Cases Presented by Participants

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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