Developing Managerial Excellence
Developing Managerial Excellence
OBJECTIVES
- Review their personal management style
- Investigate the differences between management and leadership
- Be able to build and develop high performing teams
- Analyze and put into action the latest research in employee motivation
- Learn simple but effective tools to manage performance
- Develop flexibility in influencing style to be able to handle different situations
- Learn to think and plan strategically
- Be able to generate commitment and confidence
- Manage change proactively and positively
- Take charge of their own continuing development
WHO SHOULD ATTEND?
- Managers
- Leaders
- Professionals and technical staff who are preparing to take up a managerial role
COURSE OUTLINE
DAY 1 – Managing in the 21st Century
- Understanding the current working environment
- Personal style in managing
- Management and leadership
- Identifying core purpose and priorities
- Planning and organizing
- New trends and developments in management, leadership and organizations
DAY 2 – Developing Excellence in Teams
- Team goals and the importance of teamwork
- Working groups. teams and high performance teams
- Defining critical team roles and responsibilities
- Innovative problem solving and effective decision making
- Tools and techniques for team development
- Virtual and remote teams
DAY 3 – Performance Excellence
- Understanding and influencing the factors that affect performance
- Creating clear goals and objectives
- The importance of how you do it as well as what you do
- Giving and receiving feedback
- Recognizing and using motivational factors at work
- Building on strengths or eliminating weaknesses
DAY 4 – Excellence in Communication
- The importance of clarity and effective communication
- Identifying personal style
- Developing style flexibility to handle different situations and people
- Handling difficult and conflict situations
- Dealing with cross cultural differences
- Using email and telephone communication to maximum effect
DAY 5 – Strategic Excellence
- Stakeholders and networks – how influence is applied
- Strategic thinking and environmental scanning to say ahead
- Understanding and managing change
- Taking charge of your own development
- Action planning