Effective Time Task and Work Planning Enhancing Key Skills towards Effective Administration

Effective Time Task and

Work Planning Enhancing Key Skills towards Effective Administration

OBJECTIVES

• Effectively plan, set objectives, structure and organize the office.
• Effectively plan and confidently prioritize your workload to ensure your own and your managers’/team’s objectives are achieved.
• Implement new systems to eliminate time wastage and enhance your own performance and that of your manager/team.
• Deal effectively with paperwork, telephone queries and interruptions.
• Identify and remove unnecessary ‘time stealers’.
• Plan to meet key deadlines, which determine your success and that of your manager/team.
• Keep one step ahead to support your manager/team in a more proactive way.
• Confidently clarify and communicate the team’s responsibilities to maintain an efficient and safe office environment.
• Maintain clear communication channels ensuring your team remains informed.
• Understand the principles of project management to organize the workload more effectively.
• Ensure resources are employed efficiently and provide a quality service to both internal and external customers.

WHO SHOULD ATTEND?

Office managers, supervisors, administrators and office professionals who need guidance and advice on ‘best practice’ for managing the office. The course concentrates on the practical elements for those who want to run a highly efficient and productive office and other individuals who want to improve their personal effectiveness and performance

COURSE OUTLINE

• Introduction to the class, purpose and objectives
• Importance of a clear vision, mission and goals for team resources
• Setting a team vision, mission and goals
• Aligning team goals with strategic organizational goals
• Planning and preparing projects for effective resource management
• The importance of a clear project scope for effective resource management
• Identifying the right work tasks for a project
• Understanding task definition and sequencing
• Developing sequential and interdependent task networks
• Identifying resource requirements to ensure proper staff is working on the project
• Learning to make estimates for use of resources and developing plans and schedules

Time management from the inside out

• Calibrating your internal time clock
• Mapping your daily time and energy profile
• Creating a schedule that works for you and not against you
• Key questions to help you manage time
• Knowing when time is not the problem

Dealing effectively with different time paradigms

• Working with alternative cultural time perceptions
• Characteristics of the dominant time paradigm

Diagnosing time-management issues

• Profiling your current time-usage patterns
• Determining time-management pressure points

Planning and Prioritizing

• Planning, estimating and prioritizing
• Identifying and defining your own and your managers/team’s objectives
• Key guidelines for prioritizing successfully – important versus urgent tasks
• Managing when priorities change
• Working effectively under pressure and using your initiative

Resource Management & Problem Solving

• Identifying relationship skills required for effective resource management
• The role of teambuilding in resource management
• Assessing team and resource effectiveness
• Teams, resource management and decision making
• Establishing and maintaining accountability of resources
• Techniques for problem solving and decision making
• Application of problem solving techniques to resource performance issues