Emergency Response Planning and Crisis Management

Emergency Response Planning and Crisis Management

OBJECTIVES

• Recognise the attributes between incidents, emergencies and crisis situations
• Develop methods to avoid unnecessary escalation, and how to design, command and control response to each scenario
• Enhance on-scene leadership capabilities and techniques
• Apply best practice in organizing Emergency Control Centers (ECC), Emergency Response Teams (ERT) and Crisis Management Teams (CRT) to assist the Forward Incident Control (FIC)
• Analyze human factor and allocate duties with regards to psychological readiness, recourse allocation, deployment, discipline, leadership and welfare

WHO SHOULD ATTEND? 

• Any Industry that requires any type of Command & Control from any Control Centre to deploy a Hazard Response Team to conduct any Intervention to deal with an incident, to save life or stop an incident from spreading.
• Team Leaders, managers or responsible parties in charge of safety, emergency, or crisis management, for an organization, division, or municipality.
• These include, but are not limited to: ministry or government regulators; fire, safety and security professionals; Hi Rise Building safety management, risk, marketing and insurance professionals; designated incident, emergency and crisis response professionals; local fire and emergency response members; and other emergency response professionals.
• This course is also critical for line managers and supervisors wishing to appraise their comprehension of emergency response best practices.

COURSE OUTLINE

• Hazard action prevention
  • Overview of prevention methods
  • Vulnerability analysis
  • Risk assessment of hazardous materials
  • Developing the crisis management manual
  • Developing procedures 

• Crisis management – control models
  • Command and control systems
  • Crisis management – emergency planning
    • International laws
    • Local regulations

• Writing the emergency response plan
  • Contents critical to the emergency response plan
    • Emergency organization
    • Emergency procedures
  • Assessment of available resources
  • Plan implementation
  • Training employees
  • Distribution of emergency plan
  • Updating the plan

• Organizing incident control
  • Emergency Control Centers (ECC)
    • Communication at the ECC
    • Equipment needed
    • Resources needed
  • Emergency Response Teams (ERT)
    • Health and safety
  • Crisis Management Teams (CRT)
  • Forward Incident Control (FIC)
    • Control points

• Emergency action procedures
  • Response and media
  • Emergency action procedures
  • Evacuation procedures
  • Medical emergencies
  • Fire procedure
  • Explosion procedure
  • Hazardous materials
  • Environmental hazards
  • Loss Control
  • Environmental Protection
  • Casualty Handling
  • Briefing at Incidents
  • Communication

• Emergency response model
  • Media relations and recovery
  • Flixborough case
  • Texas BP Refinery case
  • BIG Spring Refinery case
  • Regional based cases

• Additional Modules Available on Request
  • Terrorism – how to plan and deal with it
  • Hi Rise procedures – Fires at upper levels caused by insulation and external cladding are causing serious problems
  • Renewables – On shore & Off shore wind farms – additional planning and recourses are required