Handling and Resolving Contractual Claims

Handling and Resolving Contractual Claims

OBJECTIVES

• Identify and avoid causes for contractual claims.
• Recognize the different types of claims and how to prevent and/or deal with each type.
• Understand the different approaches to claims handling including alternative dispute resolution.
• Practice and discuss, through a project, all aspects of handling and resolving contractual claims.

WHO SHOULD ATTEND?

All those involved in implementing contracts and handling claims and change orders; also those involved in any step of contract preparation/ administration for them to appreciate the importance of a well prepared contract.

COURSE OUTLINE

Claims

• Nature of Claims
• Types of Claims
• Claims Process

Quantification of Damages

• Types of Damages
• Liquidated Damages
• Actual Damages
• Other Considerations

Dispute Resolution

• Negotiation
• Arbitration
• Litigation
• Alternative Dispute Resolution ADR

Case Study

• Factual Background of the Project
• The Project Events
• Discussion of the Project; Problems and Responsibilities