Human Resources Policies and Procedures

HR Policies and Procedures

OBJECTIVES

This course will guide you to develop and implement HR P&Ps in your organization. You will ensure that your employment contracts and HR manuals meet your business needs, whilst attracting, retaining, engaging and motivating employees. In an increasingly competitive employment environment, when you want to attract and retain high performers, managing your employee relations and communications are increasingly critical and form part of your overall HR strategy. This five-day course will cover the key areas of HR policies and procedures so that you adopt best-practice to compete more effectively in the war for talent. You will learn how to improve employee engagement whilst developing trust and fairness for both parties in the employer-employee relationship.

WHO SHOULD ATTEND?

Executives who need to develop or approve Staff/Employee Handbook and/or HR Manuals

COURSE OUTLINE

Introduction

• The golden triangle of human resources (jobs, people and performance, and pay markets)
• Why are HR policies and procedures and HR manuals important?
• The basic components of a professional and robust set of HR policies
• Role of HR manuals and employment contracts in employee engagement and communications
• How policies and procedures have developed in the Middle East, GCC and globally

Terms And Conditions Of Employment (T&Cs)

• Importance of T&Cs
• What are the main T&Cs?

Human Resources Policies And Procedures (P&Ps)

• Importance of P&Ps
• The key areas which should be covered by HR P&Ps
• Research on best practice for P&Ps
• Linking P&Ps to HR strategy
• Developing P&Ps
• Assess if your current P&Ps are meeting your business objectives:
  – Where do you want to be?
  – Where are you now?
  – What is the gap and how will you fill the gap?
• Formulating new policies and procedures
• Skills and style in writing P&Ps
• Implementing P&Ps
• On-going review of P&Ps

Sensitive Critical Policy Areas

• Disciplinary policy and procedure
• Grievance policy and procedure
• Security and IT policy for internet

Employment Contracts

• Importance of employment contracts
• Contracts from the perspective of the employee
• Contracts from the perspective of the employer
• What should contracts include?
• Why organizations are developing more detailed contracts of employment
• Detailed sample employment contract

Policies And Procedures To Support Wider HR Strategies

• Recruitment
• Retention
• Trainee development
• Nationalization
• Redundancy and outplacement

Human Resources Manuals

• Types of manuals used in HR
• HR communications and employee relations
• Communicating all HR P&Ps in your HR Manual for employee engagement
• Detailed samples of HR P&Ps
• Confidentiality and controlling access

Policies And Procedures For International Assignments

• Categories of employment
• Determining and developing international assignment policies
• Elements of an assignment policy
• Types of assignment and approaches to assignment pay
  – Home country approach
  – Host country approach
  – Hybrid approaches
• Example check-list of assignment policy

Psychological Contract Of Employment

• What is the psychological contract?
• Importance of the psychological contract
• Clarifying the psychological contract
• Managing the balance between employer expectations and fairness for employees

Achieving Work-Life Balance

• What is Work-Life Balance?
• The importance of Work-Life Balance
• The benefits of managing the Work-Life Balance
• The business case for Work-Life Balance\
• Employment trends to improve Work-Life Balance\
• What should employers do next?
• Employee communications and engagement

Implementing HR Policies And Procedures

• Role of management in implementation
• Role of the HR Generalists and Employee Relations Specialists
• Ensuring line managers and supervisors understand their roles in implementing HR policies
• Guidance on how to make changes to ensure successful implementation
• Communicating the new policies and procedures to employees
• Some of the challenges of implementing new policies and procedures