Improving Performance through Competencies

Improving Performance through Competencies

OBJECTIVES

• How to derive competency frameworks
• How to use competencies within your existing Human Resource agenda for:
• Designing your competency framework for recruitment purposes; identifying, recording and judging evidence of competence through exercises and questioning techniques
• Developing your organization through developing people
• Managing performance and development using competencies in the appraisal process
• Putting value on job roles and rewarding appropriately
• Using competencies within the disciplinary process
• How to involve your employees in the design of a competency framework
• How to communicate this change of process within your organization to achieve the best results
• How to manage the way forward:
• Making it works – a personal action plan

• Learn how to communicate the message of change and motivate others to embrace the change
• Learn how to successfully manage the change project over the longer term

WHO SHOULD ATTEND?

This seminar has been designed for Line Managers and Human Resource professionals who wish to develop a positive culture of performance development in their organization.

COURSE OUTLINE

Day 1: Seminar Introduction and Objectives

• Introductions
• Determining personal expectations
• Analyzing job roles
• Defining competency frameworks

Day 2: Application of competency frameworks (1)

• Recruitment
• Selection
• The start-up process
• On-the-job training and development
• Personal and professional development

Day 3: Application of competency frameworks (2)

• The appraisal process
• Conducting effective performance appraisals
• Linking competencies to rewards
• Linking competencies to disciplinary processes

Day 4: Application of competency frameworks (3)

• Involving managers and employees in the design of a competency framework
• Developing positive communication
• Communicating the process change within your organization to achieve the best results
• The role of training in the change process
• Creating champions of change

Day 5: Introducing, leading and managing change

• Managing the way forward: project action planning
• Making it work – creating factors to sustain the momentum of change
• Identifying follow-up and support requirements