Improving Productivity through Quality and Cost Reduction
Improving Productivity through Quality and Cost Reduction
OBJECTIVES
By the end of the program, participants will be able to:
- Identify ways and means to improve organizational and/or departmental productivity in order to increase profits and/or decrease/eliminate costs or losses.
- Apply several cost reduction strategies in order to meet changing global, statutory and market conditions.
- Identify business processes in need for reevaluating and/or re engineering.
- Recognize and apply quality improvement techniques in order to improve productivity.
WHO SHOULD ATTEND?
Supervisors, Controllers and all those who are responsible for, or indirectly involved in, a cost or profit center or a quality improvement function
COURSE OUTLINE
Productivity Defined
- Definitions
- Process Based View
- Productivity Limitations
- The MUDA Factor
- Eight Types of Waste
- Cost of Poor Quality
Principles of Cost Reduction: The Quality Approach
- Quality Defined
- Avoiding Wastage and Adding Value to the Customer (Cost Reduction Strategies)
- Cornerstones of Quality
- Setting Up a Cost Reduction Program
- Cost Savings Project Selection Roadmap
- Barriers to Cost Reduction Programs
- The Resistance Psychology in Humans
- The Role of Suggestion Schemes
Productivity Improvement Tools
- Tool Selection
- Brainstorming
- Pareto
- How-How Method
- Why-Why Method
- Ishikawa Fish-Bone Diagram
- Six Sigma
- Lean Principles
- Non-Value Added Analysis
- Reengineering
- The Focus Method
Cost Reduction Opportunities
- Streamlining the Organization
- The “ESSA” Method
- Savings in Material Costs
- Reducing the Costs of Services
- 140 Ideas to Cut Costs
Measuring your Productivity Initiatives
- Key Performance Indicators
- Setting Targets for Cost Reduction
- Benchmarking
- Types of Benchmarking
- The Balanced Scorecard
- The Dashboard