Innovative & Creative Problem Solving Skills

Innovative & Creative Problem Solving Skills

OBJECTIVES

• Understand the concepts of problem solving and decision making.
• Utilize a different number of approaches.
• Use the techniques and skills learnt to solve problems.
• Apply problem analysis to implement plans successfully

WHO SHOULD ATTEND?

Supervisors and specialists who job involves solving problems

COURSE OUTLINE

• Introduction to Problem Solving and Decision Making.
• Problem Solving process.
• Approaches to productive thinking – Edward de Bono.
• Productive thinking approaches.
• Evans and Russell creative response to change.
• Model and techniques, brainstorming.
• Kepner and Tregoe’s rational approach.
• Chang & Kelly’s six-step approach to problem solving.
• Tony Buzan’s ‘mind mapping’ approach to issue analysis.