Intercultural Communication in the Global Workplace

Intercultural Communication in the Global Workplace 

Objectives

• Sensitivity to cultural difference and an understanding of the role of stereotypes
• and prejudice in intercultural communication.
• An understanding of the role of language in intercultural communication.
• An understanding of the of role cross-cultural dimensions on the communication
• An awareness of their own communication behaviors and the ability to modify
• behavior when required.
• The ability to work as an individual and within a group to effectively
• demonstrate an understanding of the complexities and challenges of
• intercultural communication.
• The ability to analyze intercultural communication challenges (by researching,
• identifying relevant theories and applying that information) in order to produce
• effective solutions.

Who  Should Attend?

This course is designed for employee who are interested in finding out how to culture influences their communication styles and those of others in workplace situations. A special emphasis is given to developing an understanding of intercultural communication  in the business environment.

Course Outline

• Culture and Communication.
• An understanding of the role of culture in communication.
• An understanding of the role of language in intercultural communication.
• Sensitivity to cultural difference.
• Stereotypes and Prejudice.
• Cross cultural dimensions.
• Cross cultural dimensions – Getting to know another culture.
• Gender and Culture.
• In class test.
• Test preparation: Strategies and considerations.
• Intergenerational Differences in Communication
• Intercultural communication: Strategies and Considerations for oral presentations.