Mastering Fact-Finding and Investigation
Mastering Fact-Finding and Investigation
OBJECTIVES
- Develop a thorough investigation plan
- Deal with issues around interviews, including confidentiality, anonymity and the presence of third parties
- Prepare for and conduct investigatory interviews
- Evaluate evidence objectively
- Compile a report and conduct an internal investigation
WHO SHOULD ATTEND?
- Employee Relations Specialists
- Negotiation and Mediation Specialists
- Nominees / Volunteers for the Role
- Occupational Health Staff
- HR Generalists
- Line managers responsible for managing/conducting investigations
- Employee representatives
COURSE OUTLINE
Day One: The Organizational Context
- Nature of Inherent Workplace Conflict
- Understanding Employee Relations
- Management Interventions to Minimise Conflict
- Strategic Importance of Investigations
- When are Investigations Needed
- Skills of Suitable Investigators
Day Two: Best Practice and the Legal Framework
- Concept of Natural Justice
- Test of Reasonableness
- Clarifying Policy and Ensuring Transparent Procedure
- Facts v Truth
- The ACAS Recommendations
- Defining Harassment, Bullying and Unfair Discrimination
Day Three: Planning the Investigation
- Selecting Candidates
- The Responsibilities of the Effective Investigator
- Clarifying the Purpose and Limits of the Investigation
- Background Research – Requesting Relevant Documents
- The Order of Interviews
- Practical Session
Day Four: The Course and Format of the Interviews
- Central Nature of the Interviews
- Ensuring a Fair Hearing – Corroborating the Facts
- Permission to Electronically Record
- Challenge of Discriminating Between Opinion and Interpretation
- Weighing up – Likelihood of Events and Actions
- Practical Session
Day Five: Best Practice Reports
- Format Template and Style Guide
- Deciding What Needs to be Included
- Issues of Confidentiality
- Summarising and Drawing Conclusions
- Recommended Outcomes
Location: Dubai – South Korea