Key Principles of Management and Leadership
Key Principles of Management and Leadership
OBJECTIVES
- Know differences between leadership and management
- Understand key issues of leadership
- Understand the implications of delegating work to others
- Understand the purpose of setting work objectives with team members
- Know the importance of promoting quality in the workplace
WHO SHOULD ATTEND?
New managers or supervisors, prospective managers or supervisors, or managers or supervisors with some experience but with no formal training.
COURSE OUTLINE
DAY 1
Know differences between leadership and management
- Functions of management
- Leadership skills
- Management and leadership differences
DAY 2
Understand key issues of leadership
- Allocating work
- Managing conflict
- Approaches to motivation
DAY 3
Understand the implications of delegating work to others
- Purpose of delegation
- Co-ordinating delegated work
- Psychological barriers
DAY 4
Understand the purpose of setting work objectives with team members
- The value of setting objectives
- Support
- Monitoring progress
DAY 5
Know the importance of promoting quality in the workplace
- Approaches to quality
- Theoretical approaches
- Promoting a quality culture
- Barriers to quality