Management Skills & Techniques Goal Setting, Planning & Task Management

Management Skills & Techniques Goal Setting, Planning & Task Management

OBJECTIVES

• Use simple frameworks for planning, including allocating and managing priorities, scheduling work, working proactively and reactively and project planning
• Understand and develop skills necessary to get assigned work completed on time.
• Use basic planning project tools to plan work strategy
• Set goals and targets effectively and efficiently
• Learn how to establish and maintain task deadlines
• Understand the characteristics of colleagues who assist in our work assignments
• Develop positive interpersonal techniques for better management of our work
• Learn how to plan work balancing the constraints of time, cost, scope and quality
• Understand the role of stakeholders in a project and learn techniques of stakeholder management
• Develop techniques to deal with organizational change, including delegation and empowerment
• Develop communication and human interaction skills with others
• Understand and develop skills necessary to set goals in a strategic and organizational context
• Consider methods of improving decision making
• Understand how delegation can be used in setting of goals and planning
• Identify decision making processes and how they impact on organizations
• Develop the ability to make higher quality decisions as individuals and teams

WHO SHOULD ATTEND?

The course is designed for a person who desires to learn practical management techniques that will assist them in completing work tasks, establishing and maintaining priorities and meeting deadlines for work and projects. The course is appropriate for new management professionals, and to anyone who have an interest in management position.

COURSE OUTLINE

Effective Time, Task & Work Planning

Managing Our Role in a Changing World

• Introductions, goals and objectives of the seminar
• Understanding changes that affect work and life
• Realizing that other changes are coming and change is dynamic
• What can we expect and how do we manage
• Time management in organizations and personal work
• Focusing on priorities and tracking results

Effective Organizational Task and Work Planning Techniques

• Understanding the role of strategic management in planning
• Developing a concept of planning with a basis on customer focus
• Identifying the role of stakeholders in effective planning
• Using a planning process to set planning goals and get work started
• Integrating initiating objectives, scope, work structure and management planning
• Identifying the importance of planning risk mitigation into work planning
• Communication of work and task assignments to and with stakeholders
• Understanding the importance of quality planning in work assignments

Time Management as an Effective Discipline

• Determining a person’s style of work and how that affects time management
• Understanding the role of time management in planning
• Why time management matters and how use of time affects other people
• Using a process to identify time issues and solutions to the issues
• Learning how empowerment is used in time management
• Understanding interpersonal relations and its role in time management

Understanding Human Interaction and its Role in Effective Time and Work Planning

• Effective human interaction is a key in effective task and work
• Improving communications and listening skills
• Establishing effective communication skills with others
• The importance of interaction skills in successful task and work completion
• Identifying a personal style of work
• Understanding how positive interpersonal relationships impact on planning 

Empowerment, Change and Stress Management in Effective Work

• Applying the principles of mental and physical wellness
• Understanding the factors which cause stress and the impact on work
• Strategies to manage time and stress
• Using empowerment to become effective managers
• Dealing with people who do not want change
• Identification of change processes and human change

Goal Setting, Planning & Decision Making

The Organizational Context of Setting Goals, Planning and Decision Making

• Introductions, course purpose, goals and objectives
• Overview and context of organizational direction and strategy and its impact on goals, planning and decision making
• Purpose, vision and strategy – setting goals to deliver them
• Understanding of the current commercial drivers of the organization
• Programs, projects and processes – what they are and how they interrelate

Importance of Goal Setting and Planning Management

• Working on a goal setting simulation
• The implementation dilemma – setting goals and making plans that people buy into and support
• Determining how risk is handled in the goal setting processes
• Communication that responds to who, what, where, when, how and why
• Case study of world-class practice

Effective Implementation of Decisions

• Understanding decision making and problem solving concepts
• Identifying the key decisions to be made
• Identifying a decision making process and techniques
• Planning for delegating responsibility and authority
• Completing a decision making case study

Working with Your Team

• Task, team and individual – the critical role of leadership
• The Team Health Check – analyzing the health of a team
• The impact of personal and behavioral actions on decision making
• The importance of group skills to achieve team success
• Understanding how team relations are enhanced with positive communications

Developing Personal and Team Change Action Plans

• Models of organizational excellence
• The role of creativity and innovation
• Managing large-scale and small-scale change
• Techniques to set personal and team change goals
• Developing an action plan for personal and team change