Managing Suppliers & Contractors
Managing Suppliers & Contractors
OBJECTIVES
- Difference between Suppliers and Contractors
- The criticality of developing a clear Statement of Work
- How to source and select Suppliers and Contractor Firms
- How to evaluate bids and proposals
- What key clauses to include in contract documents
- Structure and application of incentive arrangements
- Examples of Model contracts
- How to evaluate proposals using price and/or cost analysis
- Best Terms & Conditions to protect your company
- Negotiation Planning and Strategy
- Contract Administration
- Monitoring and measuring Consultants and Contractors performance
COURSE OUTLINE
DAY 1
- Introductions
- Purpose of the program and objectives
Defining the Difference between Suppliers and Contractors
- Role of Suppliers & Responsibilities to Buyer
- Role of Contractors & Responsibilities to Buyer
Defining the Relationship with Suppliers and Contractors
- Length of contract with Supplier or contractor
- Type of work to be accomplished
- Reason for contracting out the work
Understanding the Rights & Obligations of the Parties
- Buyer’s Rights & Obligations
- Supplier/Contractor Firm’s Rights & Obligations
Suppliers & Contractor Firms Pricing Strategies
- Top Down Strategy – Market based
- Bottom Up Strategy – Cost recovery based
Sourcing & Qualifying Potential Suppliers and Contracting Firms
- Basic planning assumptions
- Proactive sourcing & project scheduling
- Use of the Internet
- References from other known past users
Defining the Scope
- Statements of Work (SOWs) – work packages
- Service Level Agreements (SLAs) – Key Performance Indicators (KPIs)
- Importance to overall success
- Clear and Concise to both Buyer and Supplier/Contractor
- Establishing Milestones for future progress reporting
DAY 2
Invitations to Tender (ITT)/Requests for Proposals (RFP)/Requests for Quotation (RFQ)
- What type of request is best for a situation
- Why use competition?
- How many bidders is enough?
Proposal/Bid Evaluation
- Bid evaluation schedule
- Compliance matrix
- Terms & Conditions Analysis
- Factors that Affect Comparability
Contract Pricing & Price Adjustments
- Fixed price or firm price?
- Costs Plus (Time & Materials); Incentive based pricing
- Contract Price Adjustment Criteria & Clauses
- Price Adjustments using Price Indices
- Price vs. Quality Factors – Value for Money
Price Analysis of Proposals/Bids
- Currency exchange variation & risk
- Additional Pricing Information from Bidders
Cost Analysis of Proposals/Bids
- Reasons for Cost Analysis
- Requesting Additional Cost Information from Bidders
- Cost Estimating Methods
- Defining Total Contract Cost and Annual Cost
DAY 3
Negotiations Strategies and Techniques
- Supplier/Buyer Positioning – pre-cursor for the negotiation strategy
- With Suppliers
- With Firms supplying Contractors
- How to Negotiate with Sole Source
- Incentive Arrangements – Structure and Application
Model Contract Formats
- Formats for Suppliers
- Formats for Contractor Firms
- Important Contract Articles
Financial considerations
- Specifics of items included in base price
- Definition of expenses not included in base price
- Hourly/Daily/Weekly/Project rates
Progress Reporting and Payment
- Payment based on Milestones Achieved not Stage Payments (elapsed time)
- Payment terms – When, Where, How, Currency Net payment terms and currency
Termination of Contract
- Reasons for termination – Both Parties
- Processes of terminating
DAY 4
Confidential Information & Non-Disclosure
- Need for Pre-contract arrangements
- Access to confidential or proprietary information
- Agreement not to use or divulge
- How long in force after contract is complete
Insurance Coverage
- What is insurable?
- How much insurance required?
- Nature of proof of insurance and possible impact
- What type of coverage
- Who bears the cost – Suppliers /Contractor Firm or Buyer
Intellectual Property Rights–
- Definition of IPR – Patents, Design Rights, Trade Marks & Copyright
- Background & Foreground Rights
- Ownership rights and assignment
Place of Performance
- Where work is to be performed
- On-site
- Off-site
- Suppliers /Contractors place of business
Independent Supplier/Contractor Status
- Define Understanding
- Define who pays taxes
- Not Entitled to Buyer’s Employees Benefits
Warranties and Representations
- No Conflict with Supplier/Contractor other work
- Supplier/Contractor agrees to perform in professional manner
Restrictive Covenants
- Supplier/Contractor will not provide like services to Buyer’s competitors
- Will not publish without prior written consent of Buyer
- Will not use in advertising, sales promotion or publicity without prior consent
DAY 5
Awarding of Contract
- Contract formation & contract effectiveness conditions
- Notification of successful bidder
- Notification of unsuccessful bidders
- Official signatures and start dates
Monitoring and Measuring Supplier Performance
- Performance based on Statement of Work
- Milestones and progress against them
- Project Management Processes
Monitoring and Measuring Contractor Performance
- Performance based on Statement of Work
- Individual project performance
- Work expectations
Contract Administration
- Ensuring performance of Suppliers/Contractor as Invoiced
- Resolving issues/problems from either party
- Preparation for Renewing Agreement
- Preparation for Terminating Agreement