Professional Certificate in Selection Interviewing

Professional Certificate in Selection Interviewing

OBJECTIVES

• Define the importance of interviewing as a method of selection.
• Learn the main types of selection interviews and when and how to use each.
• Design an interview guide and use it in order to collect code-able data from interviewees.
• Use probing techniques designed to uncover behavioral characteristics of applicants.
• Use data collected from interviews in order to produce meaningful interview reports which will help in the decision making process.

WHO SHOULD ATTEND?

Recruitment and selection employees  whose duties involve attracting, short listing and selecting candidates to fill vacancies. The program is also designed for professionals working in recruitment agencies and executive search firms.

COURSE OUTLINE

Introduction

• The Costs of Poor Selection
• Recruitment and Selection: Definition and Process
• Defining Requirements: Job Descriptions Versus Job Profiles
• Attracting Candidates
• Short Listing Techniques
• Dealing with Agencies and Executive Search Firms

The Interview as a Method of Selection

• Prevalence of the Interview as a Selection Method
• The Validity of Interviews
• The Problems with Typical Interviews: Before, During and After

Types of Selection Interviews

• Screening Bio-Graphical Interviews
• Situational Hypothetical Interviews
• Panel Interviews
• Competency-based Interviews

Interviewing: Techniques and Skills

• Job Profiles
• Preparing an Interview Guide
• Preparation Steps: Venue and Material
• Introduction Techniques
• Probing and Funneling: The STAR and FACT Probing Techniques
• Closing the Interview

Evaluating Candidates and the Selection Decision

• Observing, Recording, Classifying and Evaluating
• Producing Interviewing Reports or Records
• Assessing Competence and the Selection Decision

The Interviewing Project

• Project Overview
• Key Deliverables
• Scoring Criteria