Strategies for Recruitment, Interviewing & Selection
Strategies for Recruitment, Interviewing & Selection
OBJECTIVES
- Master the recruitment process
- Recognize the G.R.O.W. model & how to set goals
- Learn how to prepare for the interview & question process
- Identify & avoid bias when making an offer
- Discover new ways of retaining talent & measuring growth
WHO SHOULD ATTEND?
HR Managers, Personnel Managers, Training Managers, General Managers, Senior Specialists, Superintendents, Employee Relations Specialists, Line Managers and all those with responsibility for recruitment and selection.
COURSE OUTLINE
Introduction to Recruitment
- What is Recruitment?
- Challenges and Trends
- Sourcing Candidates
- Requirements
The Selection Process
- Job Analysis and Descriptions
- The Approach
- The Recruitment Interview
- Testing
Goal Setting
- Using the G.R.O.W. Model
- Identifying Goal Areas
- Setting SMART Goals
- Using a Productivity Journal
The Interview
- Phone Interviews
- Traditional Interviews
- Situational Interviews
- Stress Interviews
Types of Interview Questions
- Direct Questions
- Non-Direct Questions
- Hypothetical or Situational Questions
- Behavioral Descriptive Questions
Avoiding Bias in Your Selection
- Expectancy Effect
- Primacy Effect
- Obtaining Bias Information
- Stereotyping
The Background Check
- Preparation
- Data Collection
- Illegal Questions
- Being Thorough without Being Pushy
Making Your Offer
- Outlining the Offer
- Negotiation Techniques
- Dealing with Difficult Issues
- Sealing the Deal
Orientation and Retention
- Getting off on the Right Track
- Your Orientation Program
- The Checklist
- Following Up
Measuring the Results
- Cost Breakdown
- Employee Quality
- Recruiter Effectiveness
- Fine Tuning