The 5-Day MBA in HR

The 5 Day MBA in Human Resources

OBJECTIVES

• Know and be able to explain the activities now expected to get the maximum from the Human Resource
• To use a strategic model and to be able to create business plans
• To improve on HRM processes by being able to use business process mapping
• Improve performance management, training, personal development, succession planning, and recruitment effectiveness in HR by applying the latest thinking and approaches
• Learn about the new structure of effective HR departments

WHO SHOULD ATTEND?

This seminar is designed for all HR and ER professionals, HR and Personnel Officers, leaders, supervisors and engineers, in fact anyone who wishes to significantly improve their understanding of HR would benefit from this seminar.

COURSE OUTLINE

Day 1

The changing world of business and its impact on the Human Resource Function

• Introductions and program objectives
• The context for HR
• Strategic Business Planning
• Corporate Social Responsibility
• Human Capital Management
• How to make things happen – use of business action plan
• The difference between HRM and Personnel Management
• The new shape and function of tomorrows HR departments

Day 2

Employee Relations – maintaining standard

• The need for standards
• Distinction between the role of HR and the line manager
• Handling common performance problems – case studies
• Equal opportunities
• Handling grievances – case studies

Day 3

Recruitment

• The use of competencies
• Assessment Centers – examples of exercises
• Structured Interviews
• Questioning Techniques
• The role of HR v the role of the Line Manager

Day 4

Employee Motivation; Empowerment and Performance Management

• What is empowerment?
• How are employees motivated?
• Making performance management a positive influence
• Is forced ranking a good idea?
• Merit pay or increments?
• Bonuses and Incentives

Day 5

Performance Management; Making the links between HR and the Business

• The performance management model
• Management or Leadership?
• Case studies
• Internal and external reporting frameworks