The Art of Communication Skills & Time Management
The Art of Communication Skills & Time Management
OBJECTIVES
- Know your personal communication strengths and weaknesses
- Increase your self-confidence and self-esteem
- Learn to express yourself with coolness, confidence and clarity
- Improve your ability to influence others and get things done
- Learn how to handle difficult people and situations with grace
- Develop a better understanding about time management
- Understand how to effectively use time and achieve better results through effective planning
- Understand how to set priorities and make best use of your time
- Know how to plan, organize and track your ongoing projects and plans
- Avoid time wasters and eliminate unexpected interruptions
WHO SHOULD ATTEND?
This course designed for learners with existing knowledge and several years of experience in communications or PR. Learning is pitched at a level to help you develop strategic approaches and apply sophisticated techniques. This course is recommended for anyone who may be involved in managing the communications response to a crisis affecting their organization, either behind the scenes or as a spokesperson.
COURSE OUTLINE
Day One:
Self-Confident Communication
- What is self-confident communication?
- Recognize your communication strengths and weaknesses
- The difference between real confidence and aggression
- A self-test to determine how assertive you are now
- Practicing assertive behaviors in challenging situations
- Build and project a positive self-image
- How stress can ruin our communications
- How to get over the need to be liked all the time
- Self-esteem as the foundation of confident communication
- Self-belief and Self-confidence
Day Two:
The Essentials of Assertive Communication
- Choosing words which convey power and confidence
- What does your voice say about you?
- Listening skills – seeking to understand before being understood
- The number one reason we don’t listen well
- Improve your concentration
- Physical assertiveness
- Dealing with people who invade your space
- How to read and use body language to your advantage
- Learn how to say no to additional work
- How to project a confident, professional image
- Essential assertiveness techniques
- Expressing yourself in meetings
- Getting your message across without being interrupted
- How to get people to take you seriously
Day Three:
Highlights of Time Management
- Identify your work and personal priorities
- Focus on productivity and time control
- Plan, organize, manage and save your time
- Maintain a daily/weekly and monthly time log
- Highlight the time management tools
- Introduce the concept of time wasters from an external and internal perspectives
- Assume personal accountability and organizational responsibility in the workplace
Day Four:
Planning & Organizing Your Time
- Define the concept of planning and organizing and all underlying factors
- Describe the value and benefits of planning and organizing
- Discuss how to allocate resources in order to achieve the strategic goals
- Highlight the importance of planning and organizing in the companies
- Identify special issues and challenges faced in planning and organizing
- Provide some tips on how to plan/organize ourselves to better accomplish results
Day Five:
Valuing Time, High Productivity & Results
- Delegate tasks to your employees
- Hold people accountable and responsible for their actions
- Gain cooperation on the job and empower people
- Plan considerations and set SMART goals
- Create a trustworthy environment that is conducive to higher productivity & results
- Establish effective decisions and problem solving techniques to save time/ resources
- Provide some valuable tips in better managing your time and lifestyle