The Management & Leadership Development Program

The Management and Leadership Development Program

OBJECTIVES

• Gain an honest and accurate awareness of Yourself
• Monitor and adapt your own emotions and behaviours for your benefit and that of your Team & Department
• Have a positive influence on the emotions an motivation of others
• Develop cohesive, emotionally intelligent teams
• Create an atmosphere that fosters emotional intelligence
• Adaptability in dealing with different personalities
• Understand and apply the psychology of leadership
• To study the design of visionary strategic plans
• To consider how to translate strategic plans into action plans
• To examine a model for organisational self-assessment
• To provide insights into strategic planning problems to avoid
• To highlight examples of strategic success and failure
• To understand the nature of the organisational life cycle
• To provide insights into productive contingency planning

WHO SHOULD ATTEND?

Professionals who want to create an emotionally healthy, productive workplace and organizational culture to enhance their effectiveness and their ability to form trusting relationships and manage their frustrations and those of others at work. The Management and Leadership Development Program will keep you current on recent, cutting-edge developments in leadership theory and practice, and help you better collaborate and manage conflict.

This seminar will also help personnel in all industries who are involved with the strategic planning process for their unit or the whole organization including budgeting, contingency planning, strategy design, implementation, leadership and monitoring.

COURSE OUTLINE 

Day 1 – Introduction to Emotional Intelligence

• Understanding emotional intelligence & its components
• Significance of EQ to effective leadership
• Importance of perception
• Attitudes & behaviour of leaders
• Consequences of low EQ to personal effectiveness
• Removing emotional blind spots

     Psychology of Leadership

• Theories of leadership
• Importance of self-concept
• Understanding personality styles
• Optimizing our personality strengths
• Adaptability in dealing with different personalities
• Task versus relationship oriented leadership

Day 2 – Apply Psychology in Leading in an Emotionally Intelligent Way

• Enhancing self-awareness
• Empathy: Increase your level of social awareness
• Delegating tasks and responsibilities
• Influencing and inspiring people
• Identifying personality disorders
• Managing difficult behaviour & poor performance

     Building an Emotionally Intelligent Team based on Psychological Principles

• Importance of EQ to team effectiveness
• Motivating a high performance team
• Building unified teams
• EQ for building trusting relationships
• Conflict resolution for promoting consensus & collaboration
• Increase the EQ of your teams & entire organisation

Day 3 – Communication for Successful Leadership

• Giving & receiving feedback
• Psychology of persuasion
• Creating an inspiring vision
• Solving people problems at work
• Non-alienation for high EQ leadership
• Developing leadership integrity

     The strategic planning process

• Developing an understanding of strategy and strategic management
• Achieving competitive advantage by developing flexibility
• Intelligence gathering for SWOT analysis
• Formulating strategy and managing change

Day 4 – The strategic planning process

• Mission statement, preparing for the future
• Developing the right service and product portfolio
• Market analysis and contingency planning
• Transforming the organisation; strategy implementation and monitoring

        Assessing current state of the organization

• Assessing your organisational capability to implement your strategy
• Leadership and strategic planning with customer and market focus
• Measurement, analysis and knowledge management
• Human resources and process management for business results

Day 5 – Avoiding the pitfalls of strategic planning

• Identifying and overcoming the problems inherent in implementation
• Lack of vision, captured by the past or lured into complacency by success
• Inability to evaluate fresh ideas, denying the truth and thinking inside the box
• Strategic drift

      Personal strategic planning

• Putting leadership in a strategic context
• Personal goal setting, creating a personal strategic plan
• Developing inspiration and gathering support
• Overcoming adversity by leveraging your skills and building on success