The Voice of LEADERSHIP

The Voice of Leadership

OBJECTIVES

• Know differences between leadership and management
• Understand key issues of leadership
• Understand the implications of delegating work to others
• Understand the purpose of setting work objectives with team members
• Know the importance of promoting quality in the workplace

WHO SHOULD ATTEND?

If you are presently in a leadership position in your organization and you wish to step up to the next level of advanced leadership and skill development, this program is for you

COURSE OUTLINE

DAY 1

Know differences between leadership and management

• Functions of management
• Leadership skills
• Management and leadership differences

DAY 2

Understand key issues of leadership

• Allocating work
• Managing conflict
• Approaches to motivation

DAY 3

Understand the implications of delegating work to others

• Purpose of delegation
• Co-ordinating delegated work
• Psychological barriers

DAY 4

Understand the purpose of setting work objectives with team members

• The value of setting objectives
• Support
• Monitoring progress

DAY 5

Know the importance of promoting quality in the workplace

• Approaches to quality
• Theoretical approaches
• Promoting a quality culture
• Barriers to quality