Vendor Management & Contract Compliance

Vendor Management & Contract Compliance

OBJECTIVES

• Understand to avoid combative relationship with their suppliers and vendors
• Establish the goal in understanding what value-add is a given by the vendor
• Establish the vital steps in a proper supplier evaluation
• Matching customer requirement with the correct supplier segmentation
• Develop meaningful performance measures
• Learn how to use those performance results for continuous improvement

WHO SHOULD ATTEND?

• Contracts, Procurement and Project Personnel
• Engineering, Operational, Quality and Maintenance Personnel
• And all others who are involved in interfacing with contractors or suppliers in the acquisition of materials, equipment, parts and services or anyone who wants to improve supplier performance and gain successful outcomes from contracting situations

COURSE OUTLINE

DAY 1

Vendor Qualification: Compiling An Approved Supplier List

• Distinguish between Supplier and Vendor
• Determining the Goals and Objectives of Procurement
• End-user Involvement in Earlier Supplier Management
• Compiling Supplier Selection Criteria
• Developing an Approved Supplier List
• Supplier Segmentation

DAY 2

Supplier Evaluation and Assessment 

• Vendor / Supplier Pre-qualification Questionnaire
• Supplier Evaluation
• Quality Management Systems
• Performing a Supplier Assessment
• Certification of Suppliers
• ISO Certification
• Setting Acceptance Criteria

DAY 3

Supplier Performance – What to Measure?

• Setting of Objective that are aligned with the Goals of the Company
• Characteristics of a Good Performance Measurement System
• Developing a Supplier Performance System
• Supplier Performance Management and Metrics
• Implementing the System

DAY 4

Supplier Performance – Interpreting the Results

• Rating the Individual Supplier
• Ranking Your Suppliers
• Disseminating the Results: What to do and what not to do?
• Rewarding Good Behaviour
• Supplier Recognition
• Corrective Action Procedures

DAY 5

Remedies for Breach of Contract

• What constitutes a Breach?
• The Different Types of Breaches
• The Different Remedies Available
• Determining the Quantum of Damages
• Liquidated Damages
• Equitable Damages
• Court Injunction