Leadership Skills in Auditing Processes

Leadership Skills in Auditing Processes

 OBJECTIVES

• Gain greater understanding of audit leader responsibilities.
• Create and maintain efficient, effective, and motivated teams of auditors.
• Maximize your audit team performance by understanding human behavior and focusing on the needs of the individual and the team.
• Improve your ability to communicate with the audit team and your customers.
• Strengthen your techniques for managing the performance of the audit team.

 WHO SHOULD ATTEND?

Team Leader auditors, Senior auditors, Supervisors, and Managers.

COURSE OUTLINE

Leadership

• Identify the ways in which leaders influence others within an organization.
• Identify the types of leaders and attributes of effective leaders.
• Assess the effectiveness of auditor leadership skills discussed in this unit.

Motivation

• Define motivation as it relates to leadership.
• Identify the fundamental concepts of motivation.
• Identify how motivational theories impact leadership styles.
• Identify motivational techniques for use by auditors.
• Practice using motivational theories and techniques to motivate auditors.

Styles of Leaders

• Identify your behavior style using the Self-perception and Versatility Profile.
• Use the Self-perception Profile to identify behaviors you commonly use when around others.
• Understand types of behavior and behavioral styles.
• Demonstrate an understanding of the assertiveness scale.
• Identify assertive and responsive behaviors.
• Identify versatility characteristics of leaders.
• Apply leadership styles in real-world situations

Relationship Management

• Identify styles of conflict management and their applications in the work place
• Practice the skills required to build productive relationships.
• Practice the techniques used to influence others that you interact with.
• Identify the techniques available to manage differences and determine your personal preferences when managing differences.
• Identify the techniques available to manage conflict in the workplace.
• Apply conflict management techniques to real-world situations.

Communication Techniques

• Identify effective learning skills.
• Identify communication styles that you may not be aware of in your daily interactions as a leader.
• Identify the skills required to be an effective listener.
• Identify the skills required to improve your verbal communications skills.
• Identify barriers to communication.

Decision Making

• Identify the components of decision making.
• Identify delegation principles.
• Identify methods for effective problem-solving approaches to decision making and potential pitfalls.
• Practice making decisions about typical leadership problems.

Performance Management

• Identify the components of performance management.
• Identify interpersonal techniques and situations that will impact performance management.
• Identify the components of a reprimand or counseling discussion.
• Practice the skills required to effectively manage performance.
• Identify the components of a conflict resolution discussion.